Refund and Returns Policy

At Drop Dead Clothing, we want you to be completely satisfied with your purchase. If your order does not meet your expectations, you may be eligible to return or exchange your item under the terms below.

Returns

We accept return requests for eligible items within 14 days of delivery. To qualify for a return, the item must be:

  • Unworn and unused
  • In its original condition
  • Free from stains, damage, or signs of wear
  • Returned with original tags and packaging where applicable

Items that do not meet these requirements may not be accepted.

Non-Returnable Items

For hygiene and safety reasons, certain products may not be eligible for return once opened or used. Personalized, customized, or final-sale items may also be excluded from our return policy.

How to Request a Return

Before sending an item back, please contact us at info@dropdeadclothings.com with:

  • Your order number
  • The item you wish to return
  • The reason for the return
  • Photos of the item if it arrived damaged or defective

Our customer support team will review your request and provide further return instructions.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible at info@dropdeadclothings.com. We may request photographs or other information to help us investigate the issue.

Where appropriate, we may offer a replacement, exchange, or refund.

Refunds

Once your returned item has been received and inspected, we will notify you regarding the status of your refund. If approved, the refund will be issued to your original payment method.

Please allow additional processing time for your bank or payment provider to reflect the refund in your account.

Exchanges

If you would like to exchange an eligible item for another size or product, contact us at info@dropdeadclothings.com before returning the item. Exchanges are subject to product availability.

Return Shipping

Unless an item is defective, damaged, or incorrectly supplied, the customer may be responsible for the cost of return shipping. Original shipping charges are generally non-refundable unless the return is due to an error on our part.

Important Information

We recommend using a trackable shipping service when returning an item. Drop Dead Clothing cannot be responsible for returns that are lost or damaged while being shipped back to us.

This Refund and Returns Policy may be updated from time to time to reflect changes to our services or business practices.

Contact Us

If you have any questions about refunds, returns, or exchanges, please contact us:

Email: info@dropdeadclothings.com
Website: Drop Dead Clothing